How can I cancel my subscription?

Discussion in Technical Forum started by Sydney Zeilstra, Jan 3, 2020
SZ
Sydney Zeilstra
I want to cancel my subscription before they charge me again on Feb. 6th. I cannot find anywhere on their website that I can cancel. I obtained a phone number for them but it sounds like a residential voice mail message stating I reached the "_________" Family. They proceed to say "Unless you've been living under a rock, you know what to do at the beep". That's all I can find. I get no reply from the messages I have sent to their support.
SB
Steve Burke
  website
I have the same issue. My subscription expires Sept. 22, 2021, but they took next years payment from my PAYPAL one month before the subscription expires which I did certainly didn't authorize. I told them I wish to cancel my 2022 subscription and to reimburse what they took out.