ged file waiting in que for a month

Discussion in Technical Forum started by Jorge Toro, Apr 20, 2020
JT
Jorge Toro
  website
I have been getting this message since March 13, 2020 while trying to download a ged file to my PC

“Error: There is a file a file waiting to be processed in the queue. It can take up to 24 hours from submission to process.”

I have been more than a month, and the file is still waiting to be processed, and I have not been able to download, any ged files

Not only that since that date, the data in my file was totally corrupted, as follows:

• When I open my account, in TribalPages, the number of names went down from 22,390 to 7,200.

• When I open my account, in TribalPages, the number of photos stays at approximately 7,600, but they have become “all scrambled. Attaching themselves, randomly to different names.

• Not only that, I posted this issue a few times, since last month @TribalPages Comments & Suggestions, to date I have received no comments, no answer no replies. It seems that the link is not working.

• When I open my #224 Tribalpages Newsletter. “Welcome to issue #224 of your family's fortnightly newsletter, it shows,22390 names and 7571 photos as of 16 Feb 2020.

• When I open my #225 Tribalpages Newsletter. “Welcome to issue #225 of your family's fortnightly newsletter, it shows 7200 names and 7602 photos as of 1 March 2020

How can this be resolved?