Issues with adding Photos

Discussion in Technical Forum started by Vicki Deed, Aug 2, 2020
VD
Vicki Deed
  website
Hi Is anyone else having issues with adding photos since the new upgrade? I have tried for several days now with different files - upload gets to 10% then stops. Thanks
GC
Giacomo Chizzola
Hi Vicki, I tried just now and don't have any issues. Perhaps try from another browser, delete cookies, etc..
VD
Vicki Deed
  website
Hi Vicki, I tried just now and don't have any issues. Perhaps try from another browser, delete cookies, etc..
Thank you for your help. I have succeeded adding photos using my laptop (Internet Explorer) but still having issues with Safari on my mac. Keeps say my internet connection unexpectedly dropped out. Only happening with Tribal pages :(
GC
Giacomo Chizzola
Thank you for your help. I have succeeded adding photos using my laptop (Internet Explorer) but still having issues with Safari on my mac. Keeps say my internet connection unexpectedly dropped out. Only happening with Tribal pages :(
Glad it worked, somehow. I'm unsure what your issue could be. If you wish to work from your mac, I suggest trying to clear cookies on safari (beware that it might log you out of some websites, make sure you know the passwords to your accounts or be ready to have to retrieve them). Alternatively, try downloading another browser on your mac (Chrome works well for me on windows, I'm pretty sure it runs well on mac as well) and see if you are able to upload pictures to TribalPages using that browser. At least you won't have to change computer to work on your website, hopefully!

Best

DF
David Anthony Fong
Glad it worked, somehow. I'm unsure what your issue could be. If you wish to work from your mac, I suggest trying to clear cookies on safari (beware that it might log you out of some websites, make more ...
sure you know the passwords to your accounts or be ready to have to retrieve them). Alternatively, try downloading another browser on your mac (Chrome works well for me on windows, I'm pretty sure it runs well on mac as well) and see if you are able to upload pictures to TribalPages using that browser. At least you won't have to change computer to work on your website, hopefully! Bes
Haven't had any issues uploading photos today. But i inadvertently uploaded the same photo twice, and I can't delete it. It would seem that only the admin can edit or delete photos.